On-Demand Home Service APP Solution

Solution Overview The Home Service APP Solution provides a one-stop connection between families and professional service providers, covering cleaning,

Starting From

S$6,300/ license

⚡ Deploy in 30-40

Core Features

Service Browsing & DiscoveryOnline Booking & PaymentOrder TrackingReviews & After-SalesStaff ManagementStore / Merchant ManagementOrder & Scheduling ManagementFinance & Settlement Management

Languages

简体中文繁体中文English

Licensed & certified

Full source code

24/7 support

1-on-1 advisor

On-Demand Home Service APP Solution feature overview

Solution Overview

The Home Service APP Solution provides a one-stop connection between families and professional service providers, covering cleaning, repairs, childcare, appliance cleaning, and more. Built around efficient matching, easy booking, visible service, and reliable and secure delivery, it aims at building a trustworthy service platform. The solution spans three layers — the user side, the service side (staff, stores and enterprise clients) and the admin backend — closing the loop from service discovery and online booking through dispatching, on-site delivery, reviews and settlement.

User Journey

Choose Service: pick the home service needed from the categories
Select Time: choose the service date and arrival time slot
Match Provider: the platform matches a provider, or the user swaps to another
On-site Service: the provider delivers at the agreed time and address
Review & Pay: settle the payment and rate the service

Core Features

Service Browsing & Discovery: city selection and keyword search, with category entries for Home Cleaning, Deep Cleaning, Appliance Care, Kitchen Cleaning, Nanny & Childcare, Home Repairs, Appliance Cleaning, Pest Control, Elderly Care and More Services, plus featured services with starting prices
Online Booking & Payment: service details (apartment size, duration, professional tools included), date and time slot selection, cleaner selection, service address and optional notes, with a total amount calculated before Book Now
Order Tracking: My Orders grouped by status (All, Pending, Confirmed, In Progress, Completed, Canceled), showing service time, service address, service provider and amount, with Cancel Order, View Details and Contact Provider actions
Reviews & After-Sales: rate the service after completion, book again in one tap, and rely on the after-sales guarantee
Staff Management: provider profiles, specialities, ratings and order counts, backed by real-name verification and background checks
Store / Merchant Management: onboarding and tiered management of stores and merchants together with their services and staff
Enterprise Customer Service: dedicated servicing and quality assurance for enterprise clients
Order & Scheduling Management: centralized order review, dispatching and scheduling in the backend, paired with finance settlement and system configuration

Service Side & Commitment

Staff management
Store / Merchant management
Enterprise customer service
Service quality assurance: Real-name Verified
Service quality assurance: Background Checked
Service quality assurance: Service Guarantee
Service quality assurance: Satisfaction Guaranteed

Detailed Feature List

Side	Module	Features
User App	Homepage & Discovery	City selection; service keyword search; campaign banner (Deep Cleaning — professional tools, standardized process); category grid (Home Cleaning, Deep Cleaning, Appliance Care, Kitchen Cleaning, Nanny & Childcare, Home Repairs, Appliance Cleaning, Pest Control, Elderly Care, More Services); featured service cards with starting prices (Deep Cleaning $13.9, Appliance Cleaning $8.9, Nanny & Childcare $450.0/month); Service Commitment badges
User App	Book Service	Service detail with tags (Through Cleaning, Top-rated, Fully Equipped); unit price and booked count (8,672+ booked); Service Details (140㎡ apartment · 3-4 hours · Professional tools); date selection (Today, Tomorrow and following days); six time slots from 08:00-10:00 to 18:00-20:00; Select Cleaner with rating, order count and years of experience, swappable via More; Service Address with contact name and phone; optional Notes for special requirements; Total Amount and Book Now
User App	My Orders	Status tabs (All, Pending, Confirmed, In Progress, Completed, Canceled); order number and status label; service time, service address, service provider and amount; Cancel Order; View Details; Contact Provider; Book Again; Rate Service
User App	Messages & Profile	Bottom navigation (Home, Categories, Orders, Messages, Me); message notifications with unread badge; personal profile and address management
Service Side	Staff / Store / Enterprise	Staff management (profiles, specialities, ratings, order counts); store and merchant management; enterprise customer service; service quality assurance (real-name verified, background checked, service guarantee, satisfaction guaranteed)
Admin Backend	Operations & Configuration	Platform operations management; order & scheduling management; finance & settlement management; system & configuration management

Business Value

Reliable: real-name verified and background-checked providers keep service quality under control
Convenient: service, time slot and provider are all chosen online in a single booking flow
Secure: service guarantee and after-sales mechanisms reduce delivery risk
Quality Service: the review system and service commitment framework drive continuous quality improvement

Accepted Payments

💳 Stripe🔵 Alipay💚 WeChat Pay

Frequently Asked Questions

Which home service categories does the platform cover?+

The homepage grid covers Home Cleaning, Deep Cleaning, Appliance Care, Kitchen Cleaning, Nanny &amp; Childcare, Home Repairs, Appliance Cleaning, Pest Control and Elderly Care, with a More Services entry for further expansion. Featured Services additionally promotes popular items such as Deep Cleaning, Appliance Cleaning and Nanny &amp; Childcare.

Can users choose which provider comes to their home?+

Yes. The booking page includes a Select Cleaner step showing the provider's rating, number of orders completed and years of experience, and users can swap to another provider. Once booked, the assigned provider is shown on the order.

How is the on-site time selected?+

On the booking page the user first picks a date (today, tomorrow or a later day), then a specific slot from six two-hour windows running from 08:00-10:00 to 18:00-20:00. Service Details also states the expected duration, for example 3-4 hours for a 140㎡ apartment.

What order statuses exist, and can progress be tracked?+

My Orders is grouped into All, Pending, Confirmed, In Progress, Completed and Canceled. Each order card shows the order number, service time, service address, service provider and amount, with status-dependent actions such as Cancel Order, Contact Provider, View Details, Book Again and Rate Service.

How is provider trustworthiness ensured?+

The platform carries a service commitment framework: real-name verified, background checked, service guarantee and satisfaction guaranteed. On the service side, staff management and service quality assurance modules govern provider credentials and delivery quality.

Does it support store franchising and enterprise clients?+

Yes. The service side covers three roles — staff, stores/merchants and enterprise clients — with store/merchant management and enterprise customer service capabilities. The admin backend's order &amp; scheduling and finance &amp; settlement modules support multi-party settlement and reconciliation.

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