Does it support direct-operated, franchise and single-brand stores?

Yes. The platform is built for chain stores, franchises and single-brand operations. Headquarters maintains store data, business status and service scope centrally, while each store independently manages its business status, services and bookings.

How do customers and staff switch between stores?

Store Switching lets both members and staff switch service stores quickly. Customers switch on the home page and go straight to service categories, hot projects and promotions, while staff collaborate across stores with clear visibility of shared resources.

Who sets up service projects and pricing?

Headquarters configures them centrally. Service Projects maintain project names, categories, pricing, duration and descriptions, and Pricing Management unifies project prices, discounts and membership pricing. Customers browse project details, duration, pricing and the booking entry with transparent prices.

How is check-in completed at the store?

After booking online the customer arrives and staff scan the code in the Staff Workspace to confirm arrival and update booking status. Booking details show the booking period and status, and the workspace counts today's tasks, completed and in-progress items.

What do member privileges include?

The Member Center manages member information, consumption records and account balance, while Member Privileges maintain benefits, points, discounts and exclusive services. The customer app shows member level, balance, coupons and points.

What business data can headquarters see?

Headquarters Operations unifies management of stores, staff, projects, members and activities, and Data Analytics analyzes orders, revenue, members, projects and store performance so headquarters has a clear view of every location.

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Multi-store Chain Operation Business System

# CRM

Long-term Stable Updates

Exclusive Dev & Certified

Full Source, Multi-Port

Multi-store Chain Operation Business System

System Overview The Multi-Store Chain Business System is an integrated platform for chain stores, franchises and single-brand operations to unify stor

Starting From

S$12,600/ license

⚡ Deploy in 3-7 天

Core Features

Multi-Store ManagementStore SwitchingService ProjectsPricing ManagementOnline BookingScan to Check-inMember CenterStaff Workspace

Languages

简体中文繁体中文English

Licensed & certified

Full source code

24/7 support

1-on-1 advisor

Multi-store Chain Operation Business System feature overview

System Overview

The Multi-Store Chain Business System is an integrated platform for chain stores, franchises and single-brand operations to unify store management, staff, projects, bookings, members, marketing and business data, ensuring smooth operations and enhanced user experience. Centralized management, store collaboration and sustained member growth run through the whole platform, linking store configuration, services and pricing, online booking and fulfillment, check-in, member privileges and business analytics into one closed loop.

Core Value

Centralized Configuration: unified rules, projects and activities for easy maintenance
Flexible Store Operations: independent management of business status, services and bookings
Staff Collaboration & Scheduling: shift scheduling, task assignment and resource management
Member Growth & Marketing: membership, offers and consumption data drive sustained growth

Top 5 Highlights

Store & Branch Switching: quickly switch stores, view service categories, hot projects and promotions (store switch, service entry, promotions)
Projects & Pricing: browse project details, duration, pricing and service staff (project browse, price info, staff introduction)
Booking Orders & Status: check booking time, receive reminders and track service progress (booking progress, staff assigned, completed)
Member Center & Privilege Management: manage member info, consumption records and enjoy exclusive benefits (member info, order records, privilege management)
Staff Workspace & Task Handling: check tasks, view store info, manage services and track work progress (pending tasks, scan to check-in, service status)

Application Scenarios

For Members & Customers: easy store switching, service browsing, online booking and membership benefits
For Store Staff: view schedules, process bookings, confirm services and complete assigned tasks
For Headquarters: manage stores, projects, staff, members, activities and business data

Core Features List

Group	Module	Functions
Stores	Multi-Store Management & Switching	Multi-Store Management (unified maintenance of store data, business status and service scope); Store Switching (support member and staff to quickly switch service stores); home page showing current store, project search, hot projects and promotion slots
Projects & Pricing	Service Projects & Pricing Management	Service Projects (maintain project names, categories, pricing, duration and descriptions); Pricing Management (unified setting of project prices, discounts and membership pricing); category browsing such as Massage, Facial Care, Body Care and Spa; project details with duration, staff level and price
Booking & Fulfillment	Online Booking & Orders	Online Booking (support users to book services by time and project); Booking Orders (view booking time, order status and service progress); booking details with booking period, booking status such as In Progress, and assigned staff
Check-in & Staff	Scan to Check-in & Staff Workspace	Scan to Check-in (staff scan code to confirm arrival and update booking status); Staff Workspace (process tasks, view schedules and track work status); workspace counters for today's tasks, completed and in progress with pending task reminders
Members	Member Center & Privileges	Member Center (manage member information, consumption records and account balance); Member Privileges (maintain benefits, points, discounts and exclusive services); member level, balance, coupons and points display
Headquarters	HQ Operations & Analytics	Headquarters Operations (unified management of stores, staff, projects, members and activities); Data Analytics (analyze orders, revenue, members, projects and store performance)

Business Value

Headquarters Stays in Control: rules, projects, pricing and activities maintained centrally for consistent standards
Stores Move Faster: business status, services and bookings managed independently for flexible response
Cross-store Collaboration: scheduling, task assignment and shared resources keep fulfillment on track
Sustained Member Growth: benefits, coupons and consumption data accumulate and drive repeat purchases
Clear Business Picture: orders, revenue, members, projects and store performance analyzed in one place

Accepted Payments

💳 Stripe🔵 Alipay💚 WeChat Pay

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