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Member Operations App System
# CRM
Long-term Stable Updates
Exclusive Dev & Certified
Full Source, Multi-Port

Member Operations App System

Solution Overview The HUACODE Member Engagement Mini Program is a smart operations mini program for commercial buildings and business park members, pr

Starting From
S$1,800/ license
Deploy in 3-7 天
Core Features
Member BenefitsPoints MallSmart ParkingActivity ServicesOrder VerificationCheck-in LotteryPoints MarketingMerchant Side & Management
Languages
简体中文繁体中文English
Licensed & certified
Full source code
24/7 support
1-on-1 advisor
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Member Operations App System feature overview

Solution Overview

The HUACODE Member Engagement Mini Program is a smart operations mini program for commercial buildings and business park members, providing member benefits, points mall, smart parking, activity registration, order verification, and check-in lottery in one integrated service platform. It is organised into three blocks — the user-side member center, points mall & marketing, and the operations backend & merchant side — covering twelve functional modules so that building and park operators can unify member benefits, parking services, merchant resources and marketing campaigns inside a single mini program.

Service Process

  1. Sign Up: register as a member and complete the profile
  2. Coupon Check-in: claim coupons and check in daily
  3. Browse Points Mall: explore points picks and gifts
  4. Parking Payment: bind a plate and pay parking fees online
  5. Join Activities: register for online or offline events
  6. Verify Orders: present the voucher on site for verification
  7. Earn Points: accumulate member points from spending and engagement

Core Functions

  • Member Benefits: points balance, coupons, tier growth
  • Points Mall: product categories, gift redemption, parking rewards
  • Smart Parking: monthly pass, booking, plate upload
  • Activity Services: event registration, offline events, interactive participation
  • Order Verification: order management, verification records, e-invoice
  • Check-in Lottery: daily check-in, lottery rewards, bonus points
  • Points Marketing: check-in points, invite rewards, task rewards, points cash-off, points lottery, member exclusive
  • Merchant Side & Management: package verification, benefit listing, billing management, service & messages, staff management, plus backend merchant, permission, customer and resource management

Admin Capabilities

  • Account Management: staff management, permission assignment, order logs
  • Data Analysis: user profiles, customer analysis
  • System Accounts: security & reconciliation
  • Merchant Side: package verification, benefit listing, billing management, service & messages, staff management
  • Merchant Management: merchant management, permission management, customer management, resource management, activity publishing

Detailed Feature List

SideModuleFeatures
User Side · Member Center1. Member CenterProfile management; coupon wallet; points details; parking pass; announcements; message center; invite friends; member points
User Side · Member Center2. Popular ActivitiesOffline events; online events
User Side · Member Center3. Parking PaymentPlate management; online payment; parking records; billing details; pre-entry reservation
User Side · Points Mall & Marketing4. Points MallPoints picks; discount redemption; flash sale; new arrivals; points exchange; member gifts; popular picks
User Side · Points Mall & Marketing5. Points MarketingCheck-in points; invite rewards; task rewards; points cash-off; points lottery; member exclusive
User Side · Points Mall & Marketing6. Coupon ZoneCoupon pack; claim online; validity check; category zone
User Side · Points Mall & Marketing7. Marketing InteractionLottery points; interactive events; completion rewards; group deals; points exchange
Operations Backend8. Account ManagementStaff management; permission assignment; order logs
Operations Backend9. Data AnalysisUser profiles; customer analysis
Operations Backend10. System AccountsSecurity & reconciliation
Merchant Side11. Merchant SidePackage verification; benefit listing; billing management; service & messages; staff management
Operations Backend12. Merchant ManagementMerchant management; permission management; customer management; resource management; activity publishing

Business Value

  • Smarter member services: benefits, parking, events and verification all completed inside one mini program
  • Better business park life: online and offline events plus points marketing keep members engaged
  • Activated merchant resources: merchants verify packages and list benefits themselves while the backend governs merchants and resources
  • Visible operating data: user profiles and customer analysis support precise member operations
Accepted Payments
💳 Stripe🔵 Alipay💚 WeChat Pay
Frequently Asked Questions
Who is this member operations system built for?+
It is a smart operations mini program for commercial buildings and business park members, bundling member benefits, points mall, smart parking, activity registration, order verification and check-in lottery into one integrated service platform for operators and their resident merchants.
What parking capabilities are included?+
The parking payment module covers plate management, online payment, parking records, billing details and pre-entry reservation. Smart parking adds monthly pass, booking and plate upload, so users can buy a monthly parking pass, review parking records and check their pass, while the points mall issues parking rewards.
How are points earned and spent?+
Points are earned through check-in points, invite rewards, task rewards, lottery points and completion rewards. They are spent in the points mall on products and member gifts, or used for points cash-off, points lottery, flash sales, member-exclusive offers and parking rewards.
Can resident merchants handle verification themselves?+
Yes. The merchant side provides package verification, benefit listing, billing management, service & messages and staff management, while the platform's merchant management module handles merchant, permission, customer and resource management plus activity publishing.
How are permissions controlled across an operations team?+
The backend's account management module provides staff management, permission assignment and order logs; merchant management adds its own permission management; and the system accounts module handles security and reconciliation so actions stay auditable.
Does order verification support invoicing?+
Yes. The order verification module covers order management, verification records and e-invoice. Merchants verify packages on the merchant side, and billing management works with the backend's security & reconciliation for settlement.

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