Solution Overview
A unified digital platform for membership operations, one-tap fueling, gas services, retail commerce, and operations management, designed to upgrade energy retail from offline transactions to connected member-driven growth. Members sign up, fuel with one tap, choose a nozzle, pay online, top up a wallet, and redeem points on the mobile side. Gas services cover central gas billing and cylinder ordering, the retail mall handles product sales and work orders, and the back office centralizes members, stores, fuel pricing, orders, finance, and marketing.
Core Business Flow
- Member Sign-up: register as a member and join the loyalty program
- Station Selection: browse nearby stations with distance, opening status, and site details, then navigate
- Nozzle Selection: check available nozzles at the station and pick the matching dispenser
- Online Payment: fuel with one tap, pay online, and receive a transaction notification
- Wallet & Points Operations: wallet top-up, transaction history, points balance, and redemption
- Service & Back-office Management: work-order after-sales plus order, member, marketing, and finance management in the console
Focused on membership operations, frictionless payments, points linkage, station coordination, and operational control.
Core Function Modules
- Member Home & Fuel Entry: quick entry for fueling, services, and benefits
- One-Tap Fueling & Nozzle Selection: view available nozzles and pay with one tap
- Station List & Site Information: browse nearby stations and site details
- Central Gas & Cylinder Ordering: central gas and cylinder services in one place
- Wallet Top-up & Points Redemption: manage wallet funds and redeem rewards
- Operations Console & Member Management: operate services and manage members
Platform Capabilities
- Membership Management: member tiers & tags; benefits & privileges; promotional campaigns; membership upgrades; points rules & policies
- Store Operations: station management; staff & scheduling; fuel pricing management; order management; shift reconciliation
- Finance & Marketing: wallet & top-up; coupons & promotions; referral programs; banners & notices; reports & analytics
- Multi-service Coordination: central gas services; cylinder ordering; retail mall management; work orders & dispatching
Detailed Feature List
| Section | Functions |
|---|
| A. Membership + Fueling | Registration and login, homepage banners, search, fuel prices, campaign notices; one-tap fueling, station list, nozzle list, online payment, transaction notifications; member tiers, points details, coupons, address management, wallet, referrals, orders; My Services: favorites, credit cards, e-bills, feedback, message center |
| B. Store-side & Back-office | Order management, statistics, cashier tools, shift reconciliation; dashboards, member management, benefits and marketing, station management; staff, scheduling, fuel price settings, financial reports, permissions |
| C. Central Gas | Identity binding, meter reporting, online payment; appointment for inspection, installation, and maintenance; service outlet lookup and exception management |
| D. Cylinder Ordering | Identity binding, instant delivery, scheduled delivery; service booking and service outlet lookup; store order management and courier-side order and data tools |
| E. Retail Mall + Work Orders | Category search, product detail, cart, pickup and payment, points redemption; product management and inventory management; user service booking, dispatching, technician management, auto order creation, cylinder traceability, work order statistics |
System Value
- Boost Member Retention & Growth: tiers, benefits, points, and referrals keep members coming back
- Improve Payment Efficiency & Convenience: one-tap fueling with online payment and wallet balances
- Strengthen Station Coordination & Visibility: station, staff, pricing, and order management in one console
- Ensure Safety & Service Quality Control: inspection bookings, cylinder traceability, and work-order tracking
- Drive Data Insights & Business Growth: dashboards, reports, and analytics for unified, member-centric operations
